How to Fix Printer Driver Unavailable Issue
The “printer driver is unavailable” error may happen due to outdated, incompatible or corrupt driver. The error suggests that the computer failed to recognize the driver. When this happens, you will be unable to print documents. Worry not; you can fix printer driver unavailable issue by using either of the two solutions mentioned below.
Uninstalling the Printer
Uninstall the printer, remove all the related programs and try connecting it again. This will then install the default Windows drivers.
- Press the Windows key, and click to open Devices and Printers from the Start
- Right-click the printer causing the issue, and choose Remove device from the shortcut menu.
- Press the Windows and R keys simultaneously to open Run, type devmgmt.msc in the dialog box and press Enter.
- In the new window, click Print queues, right-click on the printer and choose the Uninstall device This option may not be there when the printer is removed from Control Panel.
- Now, bring up the Run dialog box again, type cpl in it and click the OK button. This will bring up a new window, where all your programs will be listed. Click on the printer program and click the Uninstall button, which appears on the first click.
- After doing all the above, disconnect the printer’s USB cable from your PC; if you use a wireless connection, disconnect the device from your router. Turn off your system, then printer and router. Unplug all three devices from power, and leave them in that state for 10 minutes.
- Then, plug them back in and turn them on. First, connect the printer to your PC with the USB cable. Wait for the computer to detect new hardware, and let Windows install the required drivers.
- Open Devices and Printers as explained above, right-click the printer and choose Set as default from the pop-up menu.
Then, try taking a test print and check whether the issue is fixed. If not, try the next solution.
Reinstalling Latest Printer Drivers Manually
In some cases, printing will not work because of an automatic Windows Update of driver. If the drivers updated by Windows are problematic, they may not be working for all systems. One way to tackle this problem is to download the driver and manually update it. Before you proceed, download it from the printer manufacturer website to an easily accessible location on your computer.
- Go to the Print queues as explained above, right-click the printer and choose the Update driver
- Windows will then ask how you wish to update it. Click on “Browse my computer for driver software”.
- Then, search for and select your driver file from the downloaded location and update it following the onscreen instructions.